Marketo Scores 10X Higher Conversion Rate With Google Analytics

Monday, May 18, 2015 | 10:30 AM

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"Google Analytics has helped us increase the effectiveness of our AdWords remarketing campaigns by improving the targeting of our audiences and allowing us to present more relevant ads." 
Mike Telem, VP of Product Marketing at Marketo 

Marketo, a leading marketing automation company, is a strategic partner for thousands of companies. To take their own marketing to the next level, Marketo needed an analytics platform that was flexible enough to combine external data with user site behavior. They wanted to seamlessly leverage that data to improve the relevance of their marketing.

Marketo used a two-step approach for their marketing: first they used Marketo's Real-Time Personalization (RTP) product to identify characteristics—such as product interest and industry type—of Marketo's website visitors. Then they passed this data to Google Analytics in the form of events. This allowed Marketo to see Google Analytics visitor demographics and behavior information next to Marketo's RTP-identified characteristics for a more holistic picture of their user base in Google Analytics.

Using Google Analytics as the single source for customer data, Marketo segmented audiences in Analytics based on conversion stage or business vertical. With native integrations between Google Analytics and AdWords, Marketo was able to pass these specialized remarketing lists to AdWords and serve more personalized remarketing ads to its users in just a few, easy clicks.

These tailored ads had a huge impact and Marketo saw a jump in both engagement and conversions. Across the board, remarketing with Google Analytics drove a 10X higher conversion rate compared to traditional display marketing campaigns. Marketo also saw 200% more conversions in its B2C segment and an increase of 150% in conversions for its enterprise visitors.

To read the full case study, click here

Posted by: Kelley Sternhagen, Google Analytics Marketing 

Google Analytics Hackathon in London - Retrospective

Wednesday, May 13, 2015 | 3:00 AM


On March 25th, the Google Analytics Premium team hosted the first Google Analytics Hackathon in London. 18 developers from several agencies worked on the Google offices for a full day session of ‘hacking’. They connected devices like motion sensors, cameras, Raspberry Pi mini computers and even helicopters to send data to Universal Analytics using the Measurement Protocol - using “simple” technology to simulate real world applications.

The goal of the event was to help agencies innovate and think out of the box about how to use the Google Analytics Measurement Protocol with to collect valuable data from other sources than just websites and apps. Each group received a hackathon kit’, consisting of Raspberry Pis, motion detectors, cameras, Google Glass, smart watches, barcode scanners, credit card readers, Smart Things home automation sets, beacons, some basic python scripts, documentation and one Android controlled helicopter.

The teams were free to build what they wanted and came up with great solutions. Here are the most innovative ideas:
  1. A helicopter enthusiast racetrack: Hobby pilots swipe their member cards to log to the system and fly a remote controlled helicopter along a racetrack - Google Analytics successfully measures lap times and stores them with the pilot customer ID.
  2. The burglar alarm: Detects a burglary using real time events in Google Analytics with a motion detector and a camera.
  3. Healthy cat: Decides how much you feed your cat at night based on how many times the cat entered and left the house as measured by Google Analytics.

Here are some of the feedback we received from developers.

“It was an inspirational session and we already started experimenting with measurement protocol more and come up with some innovative ideas tailored to our clients” - BadriNarayanan Srinivasan, iProspect UK

“Something to highlight about the event was the chance to work with new and interesting technologies (bar code and card scanners, Android watches, Google Glass) and to integrate these with Google Analytics. Learning about new applications to help integrate GA/the use of the Measurement Protocol with Android and iOS apps was also awesome” - Jeff Lukey, Periscopix

“The day was brilliant and organised very well. It was great to be given such a wide range of technologies to try and use” - David Nwosu, DBi

Supermetrics: Bringing more of your cost data into Google Analytics

Tuesday, May 12, 2015 | 11:52 AM

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The following is a guest post from Supermetrics, a Google Analytics Technology Partner.

Google Analytics has some great tools to help you keep track of how well your ad campaigns bring new users to your website, including Goals, Multi-Channel Funnels, and Enhanced Ecommerce. But acquisition or conversion data alone don’t give you the full picture of ad performance. To understand how well your campaigns are doing, you need to contextualize conversion rates with cost data. 

Set up automatic cost data uploads 
AdWords linking lets you see your AdWords data imported to your Google Analytics account, though getting data from other sources can take longer and be a more manual process. You can make the process easier and go faster with a tool like Supermetrics Uploader add-on

Built using the Google Analytics Data Import feature, Supermetrics Uploader lets you set up automatic daily uploads from your Facebook Ads and Bing Ads with just a few clicks. You can also use Supermetrics Uploader to to import historical advertising data going back several years, and use it to manually upload CSV formatted data from any source. If your ad destination URLs are tagged with utm parameters, the imported cost data will be mapped to Google Analytics session data, and you’ll immediately see your return on ad spend (ROAS) and revenue per click (RPC) metrics for each campaign.

Watch this one-minute video to get an overview of Supermetrics Uploader.

See all of your cost data in your reports
Supermetrics Uploader can help get you a clear picture of how all your campaign spend compares with the results without having to switch between different reporting systems.

Within twenty-four hours after scheduling your first upload with Supermetrics Uploader, your data will start appearing in your Google Analytics Cost Analysis report, and in any of your Custom Reports that include ad cost, impressions, or clicks. All of your imported data will also be available in any 3rd party tools that connect to the to Google Analytics Reporting API.

- The Google Analytics Developer Relations team

Introducing Search Response and Airings Data in TV Attribution

Thursday, April 30, 2015 | 6:00 AM

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The following is a cross post from Adometry by Google, a Marketing Analytics and Attribution product

Mass media drives people to interact with brands in compelling ways. When a TV or radio ad creates an I-want-to-know, I-want-to-go, or an I-want-to-buy moment in the mind of a consumer, many pursue it online. Immediately - and on whatever screen they have handy.

Last year, we announced Adometry TV Attribution, which measures the digital impact of offline channels such as television and radio. Now, we’re moving TV Attribution forward by integrating Google Search query data and Rentrak airings data to help marketers better understand the important moments their broadcast investments create.

New Search Behavior, New Search Analysis
Broadcast media doesn’t just drive consumers directly to websites — it drives searches. Now, TV attribution lets you analyze minute-by-minute aggregated Google Search query data against spot-related keywords to detect and attribute search “micro-conversions” to specific TV airings. 

With insights on the entire digital customer journey — including search behaviors — brands can better evaluate broadcast network and daypart, specific ad creative, and keyword performance. As a result, brands can:
  • Assess Immediate Influence: See which messages are sticking in the minds of consumers to both maximize TV interest and choose ideal keywords for SEO and paid search strategies.
  • Evaluate Awareness Goals: Optimize against a digital signal even when a site visit isn’t the primary goal, such as in brand awareness or sponsorship campaigns.
  • Analyze Competitive Category: Glean which generic keywords drive category interest for the industry — a type of insights not possible through site traffic analysis alone. 

Rentrak Partnership Speeds TV Attribution Insights
Knowing when your spots aired and collecting that data for timely TV attribution analysis can be a challenge. Marketers who buy broadcast media through agencies often don’t have direct access to this data. And once data is obtained — after coordinating with multiple agencies, partners, and TV measurement companies — the time lag makes for outdated analysis. 

TV Attribution now solves these challenges a new partnership with Rentrak, the leading and trusted source for TV airings information. 

What Rentrak Integration Delivers
Integrating directly with Rentrak TV Essentials, TV Attribution now overcomes some of the biggest hurdles in TV measurement, with increases in: 
  • Actionability: TV Attribution can more quickly and easily obtain TV data for analysis without time-consuming coordination from you or your agencies.  
  • Accuracy: Rentrak provides a comprehensive data set with aggregated viewership information from more than 30 million televisions across the country, and from more than 230 networks.
  • Frequency: A direct relationship means more frequent reporting since there is no longer a manual find-and-transfer of data required from TV buying partners.
“What makes this partnership so exciting is it removes the biggest barrier to truly measuring TV effectiveness, timely access to spot airings data including impressions,” said Tony Pecora, CMO for SelectQuote. “Rather than hunting and gathering data, we are now able to spend our time evaluating insights and optimizing our marketing investments across both TV and digital. As a CMO, this is a really big win for our business.”

Want to Get Moving?

The gap between offline and digital measurement continues to close. Learn more about how Adometry TV Attribution, now with Google Search query data and integrated Rentrak airings data, can help you gain more actionable cross-channel insights.

Posted by Dave Barney, Product Manager

Supercharge your Google Analytics with SkyGlue

Tuesday, April 28, 2015 | 10:28 AM

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The following is a guest post from SkyGlue, a Google Analytics Technology Partner

SkyGlue is a powerful add-on tool for Google Analytics that helps web analysts to get more out of Google Analytics. With SkyGlue, you can automate Event Tracking for your website, zoom in on visitor analytics, and export and integrate your Google Analytics data with your own database or CRM. 
Automatic Event Tracking: Custom data collection without IT help
Your website probably offers many ways for visitors to interact with your content, so you need to know what your visitors do on your site, and not just which pages they visit. Although you collect important data about interactions like clicks, downloads, and modal popups using Google Analytics Event Tracking, it requires a fair amount of additional setup. And if you don’t have the IT resources to set up Event Tracking, it means that you’re missing out on collecting this important data. 
SkyGlue helps you gain independence from IT resources by automating Event Tracking with on-the-fly customization using SkyGlue web portal. By adding one line of JavaScript to your website, the SkyGlue app can track interactions with any HTML element on your website and then send this data to your Google Analytics account.  
SkyGlue Event Tracking visual overlay
Visitor analytics + Data export
SkyGlue supports multiple approaches to visitor tracking and offers special reports that let you see the entire sequence of visits and interactions. Integrated fully with Google Analytics advanced segments, these reports let you zoom-in on selected groups of visitors, helping you understand your customers’ behavior, discover patterns, identify technical glitches, improve customer service, and find ways to increase conversion and retention rates. You can also use SkyGlue to export your Google Analytics data on a daily basis, and integrate it with your own CRM and other data sources.
SkyGlue Individual Visitor Report (not based on real data)
SkyGlue puts some of Google Analytics most powerful features in the hands of every analyst. Use it to automate Event Tracking, get access to visitor analytics reports, and export and integrate Google Analytics data with other data sources. 
SkyGlue is free to try and takes only a few minutes to set up - check it out and see customer reviews in the Google Analytics Partner Gallery
For more information, visit the SkyGlue website and read real-world examples of how SkyGlue has already helped many business and organizations get more out of Google Analytics.  
- The Google Analytics Developer Relations team

DAA San Francisco presents ‘Optimizing Your Analytics Career’

Tuesday, April 14, 2015 | 10:20 AM


The Digital Analytics Association (DAA) San Francisco Chapter is hosting an evening of networking and conversation on the topic of ‘Optimizing Your Analytics Career’. 

We’d like to invite you to join us for an evening of networking and to hear from a great panel of seasoned experts and analytics newbies on their career paths, goals, and what the future holds. Come with your questions in mind and ask our experts everything you’ve wanted to know and discuss about excelling in the analytics industry.

Moderator: Krista Seiden, Analytics Advocate, Google

By attending you will:
  • Network with industry leaders and enjoy great casual conversations with your fellow analytics peers
  • Hear from our seasoned experts about their career paths, interests, educational opportunities, and skillsets needed in the analytics industry
Theme: Optimizing Your Analytics Career
When: Thursday April 23rd, 6:00pm - 8:00pm (career panel starting around 6:40pm)
Where: Roe Restaurant, 651 Howard St, San Francisco, CA 94105
Cost: The cost to attend the event is free for DAA members, $15 for non-members and $5 for students (students use this promo code: SFstudent). Students can join the DAA for $39 and also get admission to our annual symposium for free.

This will be an excellent opportunity to connect with your fellow analytics professionals and learn more about advancing in your profession. Join us!

Event website and registration: register here.

This event is organized by local DAA members and volunteers. We encourage you to become a member of the DAA and join our local efforts. Become a member and reach out to one of the local chapter leaders, Krista, Charles or Feras.

Posted by Krista Seiden, Analytics Advocate

Tackling Quantitative PR Measurement with AirPR & Google Analytics

Wednesday, April 08, 2015 | 9:30 AM

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The following is a guest post by Leta Soza. Leta is the PR Engineer at AirPR where she lives and breathes PR strategy, content marketing, community cultivation, and analytics. Her analytics adoration stems from the firmly rooted belief that you can’t manage what you can’t measure, so bring on the data. She works with everyone from Fortune 500 companies to innovative startups in order to assist them in proving the ROI of their PR efforts while optimizing their strategies. 

It’s no secret that PR has historically been difficult to measure… quantitatively that is.

PR pros have always had to rely on less than stellar metrics (AVEs, impressions calculations, etc.) to show ROI, and with seemingly no viable reporting alternatives, PR has basically been relegated to the budgetary back seat.

For years, the industry has struggled to prove its value, lagging behind in technological innovation. But as every aspect of business becomes driven by data, vanity metrics are becoming unacceptable and PR is being held accountable for demonstrating its impact on the bottom line.

At AirPR, we’ve made it our mission to provide analytics, insights, and measurement solutions for the rapidly evolving PR industry. Our Analyst product focuses on increasing overall PR performance while seeking to solve systemic industry challenges through the application of big data.

Analyst, our measurement and insights solution, was created to assist PR and communication professionals in understanding what’s moving the needle in terms of their business objectives. 

Interested in how many potential customers came to your website from that press hit? Curious which authors drove the most social amplification during a specific quarter? Want to more deeply understand message pull-through or even attribute revenue? Analyst simplifies getting these answers.

One of the key features of Analyst is our unique integration with Google Analytics. Our integration arms Analyst users with a comprehensive snapshot of the PR activities driving business objectives, as well as the insights to understand the media placements (earned or owned) that are achieving specific company aims, giving PR professionals a single dashboard dedicated to displaying the performance of their efforts. Completing the GA integration creates a comprehensive view of the most meaningful and actionable PR data in aggregate which then allows users to click into any piece of data for more context. 
AirPR Analyst Dashboard (click for full-sized image)

In PR attribution is key, so we leverage Google Analytics data in order to display PR-specific performance and demonstrate ROI. Our aim: To change the way the industry thinks about PR analytics, insights, and measurement and to provide the solutions that support this shift. 

To quote legendary management consultant Peter Drucker, “In this new era of ‘big data’ it is even more important to convert raw data to true information.” Our goal is to deliver actionable and meaningful information. When decision makers understand what’s working, they can increase effort on certain aspects, eliminate others, and make impactful budget allocation decisions for future PR campaigns, much like they do for advertising.

To learn more about AirPR Analyst, check us out in the Google Analytics app gallery.

Posted by Leta Soza, PR Engineer at AirPR